Before We Arrive
Thank you for trusting us with your cleaning project. Following a few simple pre-cleaning instructions can get the most out of your carpet cleaning appointment and avoid any extra costs.
Here are some suggestions for you to prepare for my arrival that will help both of us:
– Although we pre-vacuum carpet and/or upholstery please remove large debris and pet dander before we arrive.
– Please make sure a parking space is available near the entrance of your home so that we have room to park the van in order to clean.
– If you do move furniture, please move it off carpeted areas.
– Please remove the following items: Small items such as magazine racks, shoes, clothes and toys. Potted plants, floor lamps and dining room chairs. Area rugs that are not being cleaned. Breakable items that are on furniture pieces that we will be moving.
– Please inform us about: Spots or stains that may require special attention. Recurring spots or stains. Furniture items that may have weak legs, loose tops or previous repairs. Loose carpet seams or loose ceramic tiles.
– Please make sure your pets, children, other contractors & guests are clear of the work area while we are cleaning your home.
– If your pet has soiled the carpet, you will need to remove the “poop” before we arrive…we do not handle that. We will clean the spots that are left behind.
Things we do not move:
China cabinets, televisions, entertainment centers, computer systems, CD & Movie Racks, Heavy furniture, Pianos, Beds & heavy bedroom furniture, Fragile furniture, antiques & collectables, Personal items, Firearms.
Special after cleaning instructions:
Please leave plastic tabs and blocks under furniture for 24 hours and use extreme caution when walking from damp carpet to hard surfaces.
Our core cleaning solutions are child and pet safe, neutral Ph and environmentally friendly.
We are so confident in our work, we offer a 100% customer satisfaction guarantee!
We understand your time is valuable so we promise to arrive at your property on time, every time.
We focus on giving you a fair price for amazing work every time guaranteed.
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